• » About Company
• » Products Range
• » Contact Us
• » Enquiry Form

This Privacy Policy explains how New Punjab Foundry Store, Ludhiana (referred to as "we", "our" or "us") collects, uses and protects any information that you provide while using this website or while interacting with us through phone, email or enquiry forms.

We are committed to ensuring that your privacy is protected and your information is handled in a safe and responsible manner.

We may collect and store the following types of information when you visit our website or contact us:

• Name, company name and designation
• Contact details such as address, email address and phone number
• Details related to your foundry / business, product requirements and enquiries
• Any other information that you voluntarily share with us through forms, emails or telephone calls

The information we collect is primarily used for:

• Understanding your requirements and responding to your enquiries
• Preparing suitable offers, quotations and technical suggestions
• Improving our products, services and website content
• Internal record keeping and statutory compliance
• Sending you transactional communications related to your enquiries or orders

We do not sell, rent or trade your personal information to third parties for marketing purposes.

We may occasionally contact you by phone, email or messaging (such as WhatsApp) to:

• Clarify technical or commercial aspects of your enquiry
• Inform you about changes in product availability, delivery schedule or pricing
• Share information about new products or services which may be relevant to your foundry / business

You may request us at any time to stop receiving such non-essential communications.

Like many websites, basic technical information may be collected automatically when you visit our site, such as your IP address, browser type, date and time of visit and pages viewed. This information is typically used in aggregate form to analyse website traffic and improve the browsing experience.

Our website may use "cookies" – small text files placed on your device – to remember your preferences or to understand how visitors use the site. You can usually modify your browser settings to decline cookies if you prefer; however some parts of the site may not function optimally if cookies are disabled.

We may share limited information with:

• Logistics partners / transporters for the purpose of delivering materials
• Professional advisers (such as accountants or legal advisors) where necessary for business operations
• Government / regulatory authorities when required by applicable law

In all such cases, we endeavour to share only the minimum necessary information.

We are committed to ensuring that your information is secure. We take reasonable physical, technical and administrative measures to protect your information from unauthorized access, alteration, disclosure or destruction.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your information for as long as it is reasonably necessary for the purposes mentioned in this Privacy Policy, or as required under applicable law for accounting, tax or regulatory purposes.

Subject to applicable laws, you may request to:

• Know what personal information we hold about you
• Update or correct your information if it is inaccurate or incomplete
• Request deletion of certain information, where feasible
• Withdraw consent for non-essential communications

You can exercise these rights by contacting us using the details given in the "Contact" section below.

Our website may contain links to other websites of interest, such as technology partners or service providers. Once you use these links to leave our site, you should note that we do not have any control over that other website. We are not responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal / regulatory reasons. The latest version will always be available on this page. Please review this page periodically to stay informed about how we are protecting your information.

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your information, you can contact us at:

New Punjab Foundry Store
Ludhiana, Punjab, India
Mobile: +91-9988500165
E-mail: (Please use the contact form on the website)